Toby Hiscox
About Toby Hiscox
Toby Hiscox serves as the General Manager and Licensee at Kitty Hawk in Palo Alto, California, where he has worked since 2017. He has extensive experience in the hospitality industry, particularly in restaurant management, and possesses strong skills in sales and wine stewardship.
Work at Kitty Hawk
Toby Hiscox has served as the General Manager and Licensee at Kitty Hawk since 2017. Located in Palo Alto, California, this role involves overseeing daily operations and ensuring the establishment meets its business objectives. Hiscox's responsibilities include managing staff, optimizing service quality, and enhancing customer experiences. His leadership has contributed to the restaurant's reputation and operational success over the past seven years.
Previous Experience in Hospitality
Before joining Kitty Hawk, Toby Hiscox worked as a Manager at the Academy Club from 2005 to 2009 in West Point, California. This role provided him with foundational experience in the hospitality sector. Additionally, he served as Venue Manager and Licensee at Trippas White Group for six months in 2015-2016 in Australia. These positions helped him develop essential skills in operations management and customer service.
Education and Expertise
Toby Hiscox has pursued education in the field of wine and spirits. He has been studying at the Wine & Spirit Education Trust since 2015, focusing on sommelier training. Hiscox has achieved an intermediate level in wine stewardship, demonstrating his commitment to enhancing his knowledge and skills in this area. He also studied at the University of Canberra, further contributing to his educational background.
Skills in Sales and Beverage Management
Hiscox possesses strong skills in sales and alcoholic beverages, which play a significant role in the success of the establishments he manages. His expertise in these areas allows him to effectively drive revenue and enhance the overall guest experience. His focus on beverage management is particularly relevant in the hospitality industry, where understanding customer preferences is crucial.