Libardo Melo
About Libardo Melo
Libardo Melo is an App Integration Analyst at Kiwibot in Medellín, Colombia, where he has worked since 2024. He specializes in resolving application issues and enhancing user satisfaction through data analysis.
Work at Kiwibot
Libardo Melo has been employed at Kiwibot as an App Integration Analyst since 2024. In this role, he serves as an intermediary between Kiwibot and Sodexo, focusing on reporting and resolving application issues. His responsibilities include analyzing data to identify operational failures and seeking solutions to enhance user satisfaction. He also develops detailed reports that include statistics on resolved issues and areas tested for the Everyday app.
Previous Experience
Prior to his current position, Libardo Melo worked at Kiwibot as a Junior Maintenance Engineer - Operation Coordinator for five months in 2023. Before that, he gained experience at Redeban as a Practicante universitario, where he worked for six months in 2023. His roles have equipped him with skills in operational analysis and application support.
Education and Expertise
Libardo Melo studied Electronics Engineering at Pontificia Universidad Javeriana, where he earned a Bachelor of Engineering (BE) degree from 2017 to 2023. His educational background provides him with a solid foundation in engineering principles, which he applies in his current role to analyze data and improve application performance.
Data Analysis and Reporting Skills
In his role at Kiwibot, Libardo Melo analyzes data to identify operational failures. He seeks solutions to improve user satisfaction and enhance test planning. His ability to develop detailed reports that include statistics on resolved issues demonstrates his proficiency in data analysis and reporting.