Alan Reti
About Alan Reti
Alan Reti is a Customer Success Manager with a focus on proactive retention strategies to help customers achieve their goals. He has extensive experience in customer success roles, having worked at Mindbody and currently at Klara since 2021.
Work at Klara
Alan Reti has been employed at Klara as a Customer Success Manager since 2021. In this role, he focuses on proactive retention strategies to ensure that customers have the necessary tools to achieve their goals. His approach emphasizes understanding client needs and fostering effective communication to facilitate successful outcomes.
Previous Experience at Mindbody
Prior to his current position, Alan Reti worked at Mindbody for a total of eight years. He began as a Client Care Specialist from 2010 to 2018, where he developed foundational skills in customer support. He then transitioned to the role of Customer Success Manager from 2018 to 2021, where he further honed his expertise in client relations. Additionally, he briefly served as a Senior Customer Success Manager in 2021.
Experience at Santa Cruz Biotechnology
Before his tenure at Mindbody, Alan Reti worked at Santa Cruz Biotechnology as an Inventory Control Manager from 2007 to 2010. In this position, he managed inventory processes and contributed to operational efficiency within the organization.
Education and Expertise
Alan Reti studied at Paso Robles High School and Cuesta College, where he focused on Psychology. He achieved his high school diploma and continued his education from 2012 to 2015. His educational background supports his understanding of client needs and enhances his ability to implement effective customer success strategies.