Alyson Sturgess
About Alyson Sturgess
Alyson Sturgess is a Senior Customer Success Enablement professional currently working at Klaviyo. She has extensive experience in customer support and enablement roles, particularly at HiBob, where she held various positions over five years.
Current Role at Klaviyo
Alyson Sturgess currently holds the position of Senior Customer Success Enablement at Klaviyo. She began this role in 2023 and has been contributing to the company's customer success initiatives. Her responsibilities likely include developing training programs and resources to enhance customer support and success strategies.
Previous Experience at HiBob
Alyson Sturgess has extensive experience at HiBob, where she worked in various roles from 2017 to 2023. She served as Customer Success & Office Manager for 8 months, followed by a year as Customer Support Executive. She then advanced to Head of Customer Support for three years before becoming Customer Success Enablement Lead for one year. Her tenure at HiBob reflects a progressive career in customer support and success.
Teaching Background
Before entering the customer success field, Alyson Sturgess worked as a Primary School Teacher at Engage Education from 2016 to 2017. This role involved educating young students and managing classroom activities, providing her with foundational skills in communication and leadership.
Education and Qualifications
Alyson Sturgess earned her Bachelor of Education (B.Ed.) degree from McGill University, where she studied Elementary Education and Teaching from 2011 to 2015. This educational background supports her expertise in training and development within customer success roles.