Andrea Chiang, Shrm Cp, Phr
About Andrea Chiang, Shrm Cp, Phr
Andrea Chiang is an HR Business Partner with a diverse background in human resources and marketing. She has held various roles at companies such as Klaviyo, Glassdoor, and Zume Inc., and has educational qualifications from institutions including UC Berkeley Extension and Boston University.
Current Role as HR Business Partner
Andrea Chiang currently serves as an HR Business Partner at Klaviyo, a position she has held since 2023. In this role, she focuses on aligning human resources strategies with business objectives to enhance organizational effectiveness. Her responsibilities include managing employee relations, developing HR policies, and supporting talent management initiatives. Working remotely, she contributes to Klaviyo's mission of delivering exceptional customer experiences through effective people operations.
Previous Experience at Klaviyo
Before her current role, Andrea worked at Klaviyo as a Senior People Ops Specialist from 2021 to 2023. During her two years in this position, she was involved in various people operations functions, including employee onboarding, performance management, and HR compliance. Her experience at Klaviyo helped her develop a strong foundation in HR practices within a tech-driven environment.
Background in Human Resources
Andrea has a diverse background in human resources, having worked at Glassdoor in multiple roles. She began as a Recruiting Coordinator from 2019 to 2020, where she managed recruitment processes. She then served as a People Coordinator for five months in 2020, followed by a brief stint as a Human Resources Generalist in 2021. This progression provided her with comprehensive insights into various HR functions, enhancing her expertise in the field.
Education and Professional Development
Andrea holds a Bachelor of Science degree in Business Administration with a concentration in Marketing and a minor in Visual Arts from Boston University's Questrom School of Business, completed in 2016. She furthered her education by obtaining a Human Resource Management Professional Certificate from UC Berkeley Extension between 2019 and 2020. Additionally, she participated in an International Exchange Program at Copenhagen Business School in Spring 2016, broadening her global perspective in business.
Early Career in Marketing
Before transitioning to human resources, Andrea gained marketing experience as a Marketing Associate at Mariposa Baking Company for seven months in 2018. She also worked as an Assistant Brand Marketing Manager at Zume Inc. from 2017 to 2018. These roles allowed her to develop skills in brand management and marketing strategies, which complement her HR expertise.