Angelo Morlani
About Angelo Morlani
Angelo Morlani is the Manager of Customer Success Systems at Klaviyo, where he has worked since 2023. He has a background in customer success systems and holds a Bachelor of Arts in Economics from Hamilton College.
Work at Klaviyo
Angelo Morlani has been employed at Klaviyo since 2020, progressing through various roles in the Customer Success Systems department. He began as a Customer Success Systems Administrator from 2020 to 2022, where he contributed to the management of customer success operations. He then advanced to the position of Senior Customer Success Systems Administrator from 2022 to 2023. Currently, he serves as the Manager of Customer Success Systems, a role he has held since 2023. His experience at Klaviyo spans over three years, during which he has developed expertise in customer success systems.
Education and Expertise
Angelo Morlani earned a Bachelor of Arts (BA) in Economics from Hamilton College, where he studied from 2013 to 2017. His academic background in economics provides a strong foundation for his work in customer success and operations. Prior to his college education, he attended Phillips Academy from 2009 to 2013, completing his secondary education. This educational path has equipped him with analytical skills relevant to his roles in customer success systems.
Background
Before joining Klaviyo, Angelo Morlani gained experience in various operational roles. He worked at Threat Stack, Inc as a Revenue Operations Associate from 2019 to 2020, where he focused on revenue-related processes. He also held the position of Sales Operations Coordinator at Curriculum Associates from 2018 to 2019. These roles contributed to his understanding of operational efficiencies and customer success strategies, which he has applied in his current position at Klaviyo.
Career Progression
Angelo Morlani's career has shown a clear trajectory in customer success systems. He started at Klaviyo as a Customer Success Systems Administrator and quickly moved up to Senior Customer Success Systems Administrator. His current role as Manager of Customer Success Systems reflects his growth and increasing responsibilities within the company. Prior to Klaviyo, he gained relevant experience in revenue operations and sales operations, which has informed his approach to customer success.