Apollonia Roman
About Apollonia Roman
Apollonia Roman is a Deliverability and Compliance Analyst at Klaviyo, specializing in email deliverability and compliance with CAN-SPAM regulations. With a background in customer experience and engineering, she has worked in various roles related to email systems and education since earning her degrees in English and Creative Writing.
Work at Klaviyo
Apollonia Roman has been employed at Klaviyo as a Deliverability and Compliance Analyst since 2020. In this role, she focuses on ensuring that email campaigns achieve high deliverability rates. Her responsibilities include optimizing contact list segmentation and implementing double opt-in strategies to enhance email performance. Apollonia's expertise in navigating email systems is critical for ensuring that messages reach the primary inbox of recipients.
Previous Experience at HubSpot
Prior to her current role, Apollonia Roman worked at HubSpot as an Email Deliverability Consultant from 2019 to 2020. During her one-year tenure in the Product & Engineering department, she specialized in email deliverability, contributing to the optimization of email campaigns. Before this position, she served as a Support Engineer and Email Deliverability Specialist at HubSpot from 2018 to 2019, where she further developed her skills in email systems.
Education and Expertise
Apollonia Roman holds a Bachelor of Arts in English and Creative Writing from Clark University, where she studied from 2010 to 2014. She also earned a Master of Arts in Teaching with a focus on Secondary English Education from the same institution, completing her studies in 2015. Additionally, she studied at the University of East Anglia for a year, further enhancing her expertise in English and Creative Writing. Her educational background supports her strong focus on email deliverability and compliance.
Background in Customer Experience
Before her roles in email deliverability, Apollonia Roman worked at Proper Cloth as a Senior Customer Experience Coordinator from 2015 to 2017. She also held the position of Operations Associate at Proper Cloth for a year in 2016. Her experience in customer service roles has contributed to her understanding of client needs and expectations, which is beneficial in her current analytical position.
Teaching and Early Career
Apollonia Roman began her career in education, working as a Teacher Intern at South High Community School from 2014 to 2015. She also served as a Summer Instructor for Bruce Wells Upward Bound at Y.O.U., Inc. in 2015. Additionally, she worked as a Project Coordinator at Sodexo from 2011 to 2015, where she gained valuable project management skills. Her early career experiences laid the foundation for her analytical and communication skills.