Blair Equi
About Blair Equi
Blair Equi is a Senior Customer Success Manager at Klaviyo, with a background in Public Relations and Advertising. With experience in various roles focused on customer success, Blair has a strong track record of enhancing customer retention and fostering relationships.
Work at Klaviyo
Blair Equi currently holds the position of Senior Customer Success Manager at Klaviyo, a role she has occupied since 2024. In this capacity, she focuses on enhancing customer experiences and fostering long-term relationships. Prior to her current senior role, she worked as a Customer Success Manager at Klaviyo for two years, starting in 2022. Her work at Klaviyo is characterized by a strong commitment to customer-centric approaches, aimed at improving processes and customer satisfaction.
Education and Expertise
Blair Equi earned her Bachelor of Science degree in Public Relations, Advertising, and Applied Communication from Radford University, where she studied from 2008 to 2013. Additionally, she studied at Virginia Tech, further enhancing her educational background. Her academic focus contributes to her expertise in customer success strategies, allowing her to effectively engage with clients and improve retention rates.
Background
Blair Equi has a diverse professional background with experience in various roles across multiple organizations. She began her career at Texas Roadhouse as a Local Store Marketer from 2010 to 2013. Following that, she worked at Unitrends in several capacities, including Sales Development Representative, Channel Marketing Associate, and Channel Marketing Manager. She also served as an Account Executive at Learning Pool and as an Account Manager for Agency Partnerships at Teikametrics before joining Klaviyo.
Achievements
Blair Equi has demonstrated a proven track record in customer retention and churn reduction throughout her career. She focuses on building strong, trusting relationships with customers, which has been a key factor in her success in customer-centric roles. Her commitment to improving processes and seeking opportunities to enhance customer experiences reflects her dedication to her profession.