Chandler Kristy
About Chandler Kristy
Chandler Kristy is a Senior Customer Success Manager at Klaviyo, specializing in Mid Market+ accounts. With a background in digital marketing and client services, she has worked across various industries and has a proven track record in account growth and KPI achievement.
Work at Klaviyo
Chandler Kristy currently serves as a Senior Customer Success Manager, Mid Market+ at Klaviyo, a position held since 2023. In this role, Kristy focuses on enhancing customer relationships and driving success for mid-market clients. Prior to this, Kristy worked as a Customer Success Manager, Mid Market+ at Klaviyo from 2022 to 2023, where responsibilities included managing client accounts and ensuring satisfaction with Klaviyo's services.
Previous Experience at EMX by Big Village
Chandler Kristy has held multiple roles at EMX by Big Village. From 2018 to 2019, Kristy worked as a Client Services Manager - Digital Media for one year, where responsibilities included managing client relationships in the digital media sector. Following this, Kristy served as a Senior Client Services Manager for six months in 2019, further developing skills in client management and service delivery in the San Francisco Bay Area.
Education and Expertise
Chandler Kristy earned a Bachelor’s Degree from the University of Southern California. Kristy possesses expertise in digital marketing strategy and has experience in strategic planning and relationship building across various verticals, including entertainment, automotive, fashion, and consumer products. This educational background and expertise contribute to Kristy's effectiveness in customer success management.
Career Background in Digital Media
Chandler Kristy has a diverse background in digital media and marketing. Prior to joining Klaviyo, Kristy worked at Horizon Media as an Associate Digital Media Strategist from 2016 to 2017 and at AKQA as a Lead Digital Media Strategist from 2017 to 2018. These roles involved developing and implementing digital strategies, which laid the groundwork for Kristy's current focus on customer success in the digital marketing space.
Achievements in Client Account Growth
Chandler Kristy has a proven track record of growing client accounts and exceeding key performance indicators (KPIs) in digital marketing. This success is attributed to Kristy's strategic approach to client management and ability to foster strong relationships, which are essential in the customer success management field.