Charles Nguyen
About Charles Nguyen
Charles Nguyen is a Senior Product Expert at Klaviyo, where he has worked since 2024. He has a diverse background in client success and product expertise, with previous roles at Indeed.com, Konica Minolta, and Bank of America Merrill Lynch.
Work at Klaviyo
Charles Nguyen currently holds the position of Senior Product Expert at Klaviyo, a role he has occupied since 2024. Prior to this, he served as a Product Expert at the same company from 2021 to 2024. His experience at Klaviyo spans over three years, during which he has contributed to the company's product development and customer engagement strategies.
Previous Experience
Before joining Klaviyo, Charles Nguyen worked at Indeed.com as an Enterprise Client Success Manager from 2019 to 2021. He also held the position of Client Success Specialist at Indeed.com from 2018 to 2019. Additionally, he worked at Konica Minolta Business Solutions U.S.A., Inc. as an Associate for six months in 2017. His career also includes a role as a Data Research Analyst in Compliance at Bank of America Merrill Lynch from 2016 to 2017.
Education and Expertise
Charles Nguyen studied at the University of Connecticut, where he earned a Bachelor of Arts (B.A.) in Economics from 2012 to 2016. His educational background has equipped him with analytical skills and knowledge relevant to his roles in product management and client success.
Internship Experience
In 2015, Charles Nguyen completed an internship in Technology Services at Northwestern Mutual, where he gained practical experience in a professional setting. This role contributed to his understanding of technology and its applications in business.
Early Career Roles
Charles Nguyen began his career as an Administrator at the University of Connecticut from 2013 to 2016. He also worked as a Business Development Representative (BDR) at HubSpot for four months in 2021. These early roles provided him with foundational skills in administration and business development.