Chris Choi
About Chris Choi
Chris Choi is a Manager of Support at Klaviyo, where he has worked since 2022. He has previous experience in various roles, including Solution Analyst at Sitetracker and Product Support Team Lead at Crimson Hexagon.
Current Role at Klaviyo
Chris Choi serves as the Manager of Support at Klaviyo, a position he has held since 2022. In this role, he oversees support operations, ensuring that customer inquiries and issues are addressed effectively. His experience in support management contributes to enhancing customer satisfaction and streamlining support processes.
Previous Experience at Sitetracker
Before joining Klaviyo, Chris worked at Sitetracker as a Solution Analyst - Implementations from 2018 to 2020. During his two years in this role, he focused on implementing solutions for clients, contributing to project success and client satisfaction in the San Francisco Bay Area.
Experience at Crimson Hexagon
Chris was employed at Crimson Hexagon as the Product Support Team Lead from 2017 to 2018. In this capacity, he led the product support team, addressing customer needs and ensuring the effective use of the company's analytics platform for a year in the San Francisco Bay Area.
Education and Academic Background
Chris Choi earned a Bachelor’s Degree in Economics from Boston College. His academic background provides him with a strong foundation in analytical thinking and problem-solving, which he applies in his professional roles. He completed his high school education at Sunny Hills High School.
Early Career at The Grommet
Chris began his career at The Grommet, where he held multiple roles. He worked as a Community Experience professional for three months in 2016 and later served as a Merchandising Consultant/Small-Midsize Account Manager for four months in the same year. These positions helped him develop skills in customer engagement and account management.