Claire Mauro
About Claire Mauro
Claire Mauro serves as a Senior Customer Success Manager at Klaviyo, where she has worked since 2022. She has extensive experience in customer success and operations, having previously held various roles at ownerIQ and other organizations.
Work at Klaviyo
Claire Mauro has been employed at Klaviyo since 2022, serving as a Senior Customer Success Manager. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Prior to her current position, she worked at Klaviyo as a Customer Success Manager from 2019 to 2022, where she developed strong relationships with clients and provided support to help them achieve their goals.
Previous Experience in Customer Success
Before joining Klaviyo, Claire Mauro worked at ownerIQ in various roles related to customer success. She served as a Customer Success Manager from 2018 to 2019, where she managed client accounts and facilitated product usage. Additionally, she held positions as a Senior Ad Operations Specialist and Ad Operations Specialist from 2014 to 2019, contributing to the company's customer support and operational strategies.
Educational Background
Claire Mauro earned her Bachelor's Degree from Elon University, where she studied Strategic Communications, International Studies, and Spanish. Her education spanned from 2010 to 2014, providing her with a diverse skill set that supports her career in customer success and communication.
Early Career Experience
Claire Mauro began her professional career with roles in account management and communications. She worked as an Account Executive at Live Oak Communications in 2013 and held an Account Management Intern position at Mullen in 2014. These early experiences contributed to her understanding of client needs and effective communication strategies.