David To
About David To
David To is an Email Deliverability Specialist with a diverse background in marketing, technology, and education. He has worked in various roles at Klaviyo and has experience in community management and customer advocacy.
Current Role as Email Deliverability Specialist
David To currently serves as an Email Deliverability Specialist at Klaviyo, a position he has held since 2023. His expertise in email deliverability is supported by a diverse background in marketing and technology. In this role, he focuses on ensuring that email communications reach their intended recipients effectively, which is crucial for businesses relying on email marketing.
Work at Klaviyo
David To has a significant history with Klaviyo, having worked there in various capacities since 2019. He began as a Product Expert from 2019 to 2021, then transitioned to a Senior Community Specialist from 2021 to 2023. He also held the position of Community Specialist for five months in 2021. His roles at Klaviyo have allowed him to develop a strong understanding of customer needs and email marketing strategies.
Education and Expertise
David To earned a Bachelor of Arts in Secondary Education and Teaching in English from Lasell University, where he studied from 2011 to 2015. His educational background in teaching complements his professional experience, particularly in community management and customer advocacy, enhancing his effectiveness in his current role.
Previous Work Experience
Before his current role at Klaviyo, David To held various positions that contributed to his diverse skill set. He worked as a Data Analyst at Amazon from 2016 to 2018, a Product ad Specialist at Exclusive Concepts, Inc. from 2018 to 2019, and had earlier roles including a Mobile Sales Consultant at Best Buy for nine years and a Machinist at MASS MACHINE INC. for four months in 2011.
Community Management Experience
David To has substantial experience in community management, which he developed during his time at Klaviyo. His passion for customer advocacy has been a key factor in his effectiveness in managing community relations. This experience is particularly relevant to his current role as an Email Deliverability Specialist, where understanding customer needs is essential.