Ellana Benabou
About Ellana Benabou
Ellana Benabou is a Customer Success Manager for Strategic Accounts at Klaviyo, where she has worked since 2024. She holds a Bachelor of Arts in Anthropology from Franklin & Marshall College and has extensive experience in customer success roles across various companies.
Current Role at Klaviyo
Ellana Benabou serves as a Customer Success Manager for Strategic Accounts at Klaviyo. She has held this position since 2024, working in Boston, Massachusetts. In her role, she focuses on enhancing customer satisfaction and ensuring the successful implementation of Klaviyo's services for strategic clients.
Previous Experience at Klaviyo
Prior to her current role, Ellana Benabou worked at Klaviyo in various capacities. She was a Principal Customer Success Manager from 2022 to 2024 and a Senior Customer Success Manager from 2021 to 2022. Her tenure at Klaviyo has contributed to her expertise in customer success management within the tech industry.
Experience at Turbonomic
Before joining Klaviyo, Ellana Benabou worked as a Customer Experience Manager at Turbonomic from 2018 to 2021. In this role, she was responsible for managing customer relationships and ensuring a positive experience with the company's products and services in the Greater Boston Area.
Early Career at TechTarget
Ellana Benabou began her career as an Account Executive at TechTarget, where she worked from 2014 to 2018 in Newton, Massachusetts. This role provided her with foundational experience in account management and customer relations, which has informed her subsequent positions in customer success.
Education Background
Ellana Benabou studied at Franklin & Marshall College, where she earned a Bachelor of Arts (B.A.) in Anthropology from 2010 to 2014. Her educational background has equipped her with a diverse perspective that she applies in her professional roles.