Emily Bliss
About Emily Bliss
Emily Bliss is a Senior Customer Success Manager at Klaviyo, where she has worked since 2023. She holds a Bachelor of Arts from Colgate University and has a diverse professional background in customer success and client services across various organizations.
Work at Klaviyo
Emily Bliss currently holds the position of Senior Customer Success Manager at Klaviyo, a role she has occupied since 2023. Based in Boston, Massachusetts, she is responsible for ensuring customer satisfaction and success with Klaviyo's services. Prior to this role, she served as a Customer Success Manager at the same company from 2021 to 2023, where she developed her expertise in customer relations and support.
Education and Expertise
Emily Bliss earned her Bachelor of Arts (B.A.) from Colgate University, where she studied Chinese, Political Science, Economics, and Environmental Science from 2010 to 2014. Additionally, she has pursued further education at East China Normal University, focusing on Business in China and Mandarin Chinese, and at the Stockholm School of Economics, where she studied Swedish Language and Literature, Swedish Politics, and Environmental Policy. Her diverse educational background supports her roles in customer success and business development.
Background
Emily Bliss has a varied professional background that includes roles in customer success, business development, and communications. She began her career as a Campus Correspondent and Founder at Her Campus Media from 2011 to 2014. She then transitioned into business development at Hanover Research before taking on multiple roles at Educatius Group, where she advanced from Client Services Advisor to Client Experience Manager.
Previous Work Experience
Before her current role at Klaviyo, Emily Bliss accumulated experience in various positions. She worked as a Communications Coordinator at Beauvoir, the National Cathedral Elementary School from 2015 to 2017. Additionally, she served as an Independent Consultant at Razorfish from 2012 to 2014. Her diverse roles have equipped her with skills in client relations, communication, and strategic consulting.