Erin Callahan
About Erin Callahan
Erin Callahan is a Customer Success Manager at Klaviyo, with a diverse background in client relations and event sales. She holds a Master's Degree in Integrated Marketing Communication and is a PhD candidate in Communication and Strategic Media.
Work at Klaviyo
Erin Callahan has been employed at Klaviyo as a Customer Success Manager since 2021. In this role, she is responsible for ensuring customer satisfaction and fostering strong relationships with clients. Her work involves understanding client needs and providing tailored solutions to enhance their experience with Klaviyo's products and services. Erin's tenure at Klaviyo has contributed to the company's focus on customer success and retention.
Previous Experience at C Space
Erin Callahan has held multiple positions at C Space, starting as an intern in Special Projects from 2016 to 2018. She later worked as an Associate Consultant in Health from 2019 to 2020 and then as an Associate in Health from 2018 to 2019. Her experience at C Space provided her with a foundation in consulting and project management, which she has applied in her subsequent roles.
Experience at Alice's Table
Erin Callahan worked at Alice's Table in two capacities. Initially, she served as an Event Sales Coordinator from 2020 to 2021, where she focused on sales and event management. Following this role, she became the Senior Manager of Client Relations for a brief period in 2021. Her time at Alice's Table allowed her to develop skills in client relations and sales strategy.
Educational Background
Erin Callahan has an extensive educational background. She earned her Bachelor's Degree in Communication and Psychology from the University of Massachusetts Boston. She then pursued a Master's Degree in Integrated Marketing Communication at Suffolk University, completing her studies from 2018 to 2020. Currently, she is a PhD candidate at Liberty University, focusing on Communication and Strategic Media from 2021 to 2023.
Campaign Coordination Experience
Erin Callahan worked as a Campaign Coordinator at the University of Massachusetts Boston from 2017 to 2018. In this role, she was involved with Masspirg Consumer Action, where she coordinated campaigns aimed at consumer advocacy. This experience contributed to her understanding of campaign management and public engagement.