Fareed Albahra
About Fareed Albahra
Fareed Albahra is a Principal Customer Success Manager currently working at Klaviyo in London, England. He has extensive experience in customer success and consulting, having held various roles at companies such as Purple Square Consulting, IBM, and Haymarket Media Group.
Current Role at Klaviyo
Fareed Albahra serves as the Principal Customer Success Manager at Klaviyo, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His expertise in customer success strategies contributes to the overall growth and retention of Klaviyo's client base. He is based in London, England, United Kingdom.
Previous Experience at Klaviyo
Prior to his current role, Fareed Albahra worked at Klaviyo as a Senior Customer Success Manager for eight months in 2022. His responsibilities included managing customer relationships and providing support to optimize their use of Klaviyo's services. He initially joined Klaviyo as a Customer Success Manager from 2020 to 2022, where he developed skills in customer engagement and retention.
Career Background
Fareed Albahra has a diverse professional background in customer success and marketing. He began his career as a Sales Executive at Nuffield Health from 2010 to 2012. He then transitioned to roles such as Marketing Database Executive at Haymarket Media Group in 2012 and Account Manager at Silverpop in 2014. He also worked as a Consultant at IBM from 2014 to 2017 and as a Marketing Automation Consultant at MicroChannel Services in 2017.
Consulting Experience
Fareed Albahra has significant consulting experience, having worked at Purple Square Consulting from 2017 to 2020. During his three years there, he provided consulting services in Sydney, Australia. His role involved advising clients on various strategies to improve their business operations and customer engagement.
Education and Qualifications
Fareed Albahra studied at Solent University, where he earned a Bachelor of Arts (BA) in Product Design with Marketing from 2007 to 2010. He also attended Esher College from 2005 to 2007. His educational background supports his expertise in marketing and customer success.