Guichard Sebastien Volcy
About Guichard Sebastien Volcy
Guichard Sebastien Volcy is a Senior Onboarding Specialist at Klaviyo, where he has worked since 2023. He has a diverse background in project management and consulting, with previous roles at Salsify, Epic, and Northeastern University.
Work at Klaviyo
Guichard Sebastien Volcy currently serves as a Senior Onboarding Specialist at Klaviyo, a position he has held since 2023. In this role, he focuses on guiding new clients through the onboarding process, ensuring they effectively utilize Klaviyo's platform. His previous experience at Klaviyo includes working as an Onboarding Specialist from 2021 to 2023, where he developed skills in customer engagement and support.
Previous Experience in Implementation Consulting
Before joining Klaviyo, Volcy worked as an Implementation Consultant at Salsify from 2019 to 2021. In this capacity, he was responsible for assisting clients with the implementation of Salsify's product information management solutions, contributing to their successful adoption and integration into existing workflows.
Educational Background
Volcy studied at Northeastern University, where he earned a Bachelor of Science (B.S.) in Business Administration and Management from 2012 to 2017. His education provided him with a solid foundation in business principles and management practices. He also completed his high school education at Malden Catholic High School from 2008 to 2012.
Diverse Work History
Guichard Sebastien Volcy has a diverse work history that includes roles in various sectors. He worked as a Project Manager at Epic for eight months in 2018 and served as an International Student Advisor at Northeastern University for five months in 2017 in Thessaloniki, Greece. Additionally, he has experience in IT as an Information Technology Co-op at SmartBear Software and in retail as a Sales Associate Cashier at Rite Aid.
Roles in Student Support and Assistance
In addition to his advisory role at Northeastern University, where he supported international students, Volcy also worked as a Resident Assistant from 2014 to 2017. This position involved providing support and guidance to fellow students, fostering a positive living environment, and assisting with various residential programs.