Harshit Krishna
About Harshit Krishna
Harshit Krishna serves as the Director of Sales Strategy, Planning, and Analytics at Klaviyo, where he has built a Sales Analytics team and pioneered fiscal sales planning. He has extensive experience in sales strategy and operations, having held various roles at Salesforce and other companies.
Work at Klaviyo
Harshit Krishna currently serves as the Director of Sales Strategy and Planning and Analytics at Klaviyo, a position he has held since 2023. In this role, he built a Sales Analytics team to support central sales operations and streamline reporting and dashboard functionalities. He pioneered the first-ever end-to-end fiscal sales planning for Klaviyo as a public company, which involved setting fiscal year targets for the entire sales organization. Additionally, he executed the first global territory rollout for customer growth sales teams, collaborating with multiple stakeholders to ensure territory alignment and implementation. He also developed a strategy for a new sales team targeting the Enterprise segment, overseeing various operational aspects such as quota and territory mapping.
Experience at Salesforce
Harshit Krishna has extensive experience at Salesforce, where he held multiple roles over several years. He began as a Senior Operation Analyst in the Marketing Cloud from 2012 to 2014, followed by a position as Business Operations Manager from 2014 to 2015. He then served as Sales Strategy Senior Manager from 2015 to 2019, and later as Director - Essentials and SMB Strategy from 2019 to 2021. Most recently, he was the Sr. Director of SMB and Essentials Strategy from 2021 to 2023. His roles involved various aspects of sales strategy and operations, contributing to the overall growth and efficiency of the organization.
Education and Expertise
Harshit Krishna holds an MBA in Operations and Finance from the University of San Diego, where he studied from 2010 to 2012. He also earned a Bachelor of Engineering (BE) in Electronics from Visvesvaraya Technological University, completing his studies from 2002 to 2006. His educational background provides a strong foundation in both technical and managerial aspects, equipping him with the necessary skills for his roles in sales strategy and analytics.
Previous Roles and Internships
Before his tenure at Klaviyo and Salesforce, Harshit Krishna gained experience in various roles across different companies. He worked at Tesco as a Software Engineer from 2006 to 2009 and at Hewlett-Packard as a Data Engineer from 2009 to 2010. He also completed internships at Amazon.com as a Product Manager Intern in 2011 and at Salesforce as a Data Analyst MBA Intern in 2012. These positions contributed to his diverse skill set in engineering, data analysis, and product management.
Team Management and Leadership
In his current role at Klaviyo, Harshit Krishna manages and mentors a team of six managers and analysts. His leadership focuses on developing talent within the team and ensuring effective execution of sales strategies. His experience in various managerial roles has equipped him with the skills necessary to guide teams towards achieving organizational goals.