Harvey Robinson
About Harvey Robinson
Harvey Robinson is a Design Researcher at Klaviyo, specializing in mixed research methods to enhance product success. With a Bachelor of Fine Arts from Savannah College of Art and Design and a Master of Arts in UX Design Management and Strategy from The University of Kansas, he has extensive experience in user research and product strategy.
Work at Klaviyo
Harvey Robinson has been employed at Klaviyo as a Design Researcher since 2021. In this role, he utilizes mixed research methods to gather insights that contribute to product success. His responsibilities include conducting strategic research initiatives and optimizing user experience for digital products and e-commerce platforms. He collaborates closely with Product and Design teams to develop and maintain a comprehensive knowledge base for research plans and design sprints. Robinson's promotion within the Design department reflects his ability to provide strategic research throughout all stages of the product lifecycle.
Education and Expertise
Harvey Robinson holds a Bachelor of Fine Arts (BFA) from the Savannah College of Art and Design. He furthered his education by earning a Master of Arts (MA) in UX Design Management and Strategy from The University of Kansas. His academic background equips him with a strong foundation in design principles and user experience strategies, which he applies in his current role as a Design Researcher. Robinson's expertise includes synthesizing research findings into actionable insights that inform product strategy.
Background
Before joining Klaviyo, Harvey Robinson worked as a Product Analyst at Accenture, focusing on Facebook from 2019 to 2021. In this role, he gained experience in analyzing product performance and user engagement. He also served as a Product Expert at Klaviyo for seven months in 2021, where he developed a foundational understanding of the company's products and user needs. His diverse background in product analysis and user experience research informs his current work in design research.
Research Methods and Techniques
In his role as a Design Researcher, Harvey Robinson employs various research methods to gather user insights. He designs, plans, and conducts user research using techniques such as remote usability testing, competitive evaluations, surveys, and field studies. His ability to synthesize and communicate research findings into actionable results is essential for guiding product strategy and enhancing user experience. Robinson's approach ensures that research is integrated into the product development process effectively.