Jalesa Bell
About Jalesa Bell
Jalesa Bell is an Onboarding Specialist for SMS at Klaviyo, where she has worked remotely since 2022. With a background in customer onboarding and implementation, she has held various roles in the technology and retail sectors, emphasizing continuous learning and client experience.
Work at Klaviyo
Jalesa Bell has been employed at Klaviyo as an Onboarding Specialist for SMS since 2022. In this role, she focuses on guiding clients through the onboarding process, ensuring they effectively utilize the SMS features offered by Klaviyo. Her position is remote, allowing her to collaborate with clients from various locations. Jalesa's commitment to enhancing client experiences aligns with Klaviyo's mission to provide exceptional marketing solutions.
Previous Experience
Before joining Klaviyo, Jalesa Bell accumulated diverse experience in customer service and onboarding roles. She worked at Emotive as a Customer Onboarding Specialist from 2021 to 2022, where she facilitated client onboarding processes. Prior to that, she served as an Implementation Specialist II at CDK Global from 2019 to 2021, which involved travel for client implementations. Her earlier roles include Solutions Specialist at Verizon Wireless World from 2015 to 2017 and Sales Consultant at Best Buy from 2013 to 2015, both in McDonough, GA.
Education and Expertise
Jalesa Bell earned a Bachelor of Arts in Communication and Media Studies from Clayton State University, completing her studies from 2010 to 2015. Her educational background provides her with a strong foundation in effective communication, which is essential in her current role. Jalesa emphasizes continuous learning, particularly in the software industry, to stay updated with evolving trends and technologies.
Professional Philosophy
Jalesa Bell believes in the importance of creativity and initiative in problem-solving. She focuses on refining processes through collaboration and values diverse perspectives. Her professional philosophy centers on ensuring that every client has the best experience possible, which drives her approach to onboarding and client interactions.
High School Education
Jalesa Bell completed her high school education at Jonesboro High School from 2006 to 2010. This foundational education set the stage for her further studies in communication and media, contributing to her skills in client relations and onboarding.