Joanna Smith
About Joanna Smith
Joanna Smith is a People Operations Coordinator at Klaviyo, with a diverse background in human resources and operations across various organizations in Boston, Massachusetts. She has held multiple roles in the field, including positions at Tripadvisor and Linedata, and has a Bachelor of Science in Social Work from the University of Vermont.
Work at Klaviyo
Joanna Smith has been serving as a People Operations Coordinator at Klaviyo since 2022. Her role involves managing various aspects of people operations, contributing to the overall workplace culture and employee experience. Klaviyo is known for its focus on email marketing and automation, and Joanna's responsibilities align with the company's commitment to fostering a positive work environment.
Previous Employment History
Prior to her current position, Joanna held several roles in human resources and operations. She worked at Tripadvisor as a Human Resources Advisor and Office Experience Specialist in 2021, and as an Office Experience Coordinator from 2018 to 2020. Additionally, she served as a Human Resources Specialist at Linedata from 2021 to 2022. Her early career included positions at Dubin Clark & Company, Inc. and Northeastern University, where she gained foundational experience in administrative and academic coordination.
Education and Expertise
Joanna Smith earned a Bachelor of Science degree in Social Work from the University of Vermont, where she studied from 2011 to 2015. Her educational background supports her expertise in people operations and human resources. She also completed her high school education at Mount Mansfield Union High School from 2007 to 2011.
Background in Human Resources
Joanna has a diverse background in human resources and operations, which enhances her effectiveness in her current role. Her experience includes event coordination and customer success management, providing her with a well-rounded skill set. She has worked in various capacities that required managing people and processes, contributing to her comprehensive understanding of workplace dynamics.
Passion for Sustainable Business Practices
Joanna Smith demonstrates a passion for sustainable business practices, which is evident in her approach to workplace culture. Her commitment to sustainability aligns with modern business trends that prioritize ethical and responsible practices. This passion informs her work in people operations, where she aims to create an inclusive and environmentally conscious workplace.