Joanna Smith, Shrm Cp, A Phr
About Joanna Smith, Shrm Cp, A Phr
Joanna Smith is a People Operations Coordinator with a background in social work, enhancing workplace culture and employee engagement. She has held various roles in human resources and operations across multiple organizations, including American Eagle Outfitters and Klaviyo.
Work at Klaviyo
Joanna Smith has been serving as a People Operations Coordinator at Klaviyo since 2022. In this role, she focuses on enhancing workplace culture and employee engagement. Her background in social work informs her approach to people operations, allowing her to effectively address the needs of employees and contribute to a positive organizational environment.
Education and Expertise
Joanna Smith earned a Bachelor of Science (B.S.) degree in Social Work from the University of Vermont. Her educational background provides a strong foundation for her work in people operations. She combines her academic knowledge with practical experience in various operational roles, including account management and event coordination, to enhance workplace culture.
Background
Joanna Smith has a diverse professional background that includes roles in human resources, customer success management, and academic coordination. Before joining Klaviyo, she worked at Tripadvisor in various capacities, including Human Resources Advisor and Office Experience Coordinator. Her previous experience also includes positions at American Eagle Outfitters and Linedata, showcasing her versatility in operational roles.
Achievements
Throughout her career, Joanna Smith has developed a unique blend of skills that contribute to her effectiveness in people operations. She has a passion for sustainable business practices, which is reflected in her role as a workplace culture specialist. Her experience in event coordination enhances her ability to engage employees and foster a positive organizational culture.
Previous Work Experience
Joanna Smith has held various positions across different organizations, contributing to her comprehensive understanding of operational roles. She worked as a Merchandise Leader at American Eagle Outfitters, a Front Desk Agent at Marriott Hotel, and a Respite Care Provider at ARIS Solutions. Her roles have spanned customer service, human resources, and academic support, demonstrating her adaptability and broad skill set.