Kat Ramos
About Kat Ramos
Kat Ramos is an Account Executive specializing in Customer Growth at Klaviyo, where she has worked since 2023 in Sydney, Australia. With a background in account management and customer engagement across various companies, she emphasizes enhancing customer experiences through data-driven technology.
Work at Klaviyo
Currently, Kat Ramos serves as an Account Executive - Customer Growth at Klaviyo, a position she has held since 2023. Based in Sydney, New South Wales, Australia, she focuses on enhancing customer experiences and driving growth through data-driven technology. Her role involves delivering exceptional customer journeys and ensuring client satisfaction.
Previous Experience
Before joining Klaviyo, Kat Ramos accumulated extensive experience in account management and sales. She worked at APN Outdoor as an Account Manager from 2016 to 2019 and held various roles at JCDecaux Australia, including Senior Account Manager from 2019 to 2021. Additionally, she was a Mid Market Account Executive at Twilio from 2021 to 2022 and a Growth Specialist | Account Executive at HubSpot for five months in 2022.
Education and Expertise
Kat Ramos earned her Bachelor's Degree in Business from the University of Technology Sydney, where she studied from 2009 to 2012. Her educational background complements her professional experience, equipping her with the skills necessary to excel in customer growth and account management roles.
Customer Engagement Approach
Kat emphasizes the importance of delivering a 'WOW-factor' in customer journeys. She possesses a natural curiosity that aids in identifying and solving client issues strategically. Her approach includes providing continuous support and guidance to clients, ensuring a friendly and engaging process.
Client Interaction Style
Kat enjoys connecting with clients in a relaxed setting, often over a glass of champagne. This informal approach helps foster strong relationships and enhances the overall client experience, aligning with her focus on customer satisfaction.