Kendall Sebastian
About Kendall Sebastian
Kendall Sebastian is a Senior Customer Success Manager currently employed at Klaviyo in Boston, Massachusetts. With previous experience at Engageware and a background in Spanish Language & Literature and Business Administration from the University of New Hampshire, Kendall has developed a strong foundation in customer success and marketing.
Work at Klaviyo
Kendall Sebastian currently serves as a Senior Customer Success Manager at Klaviyo, a role she has held since 2022. Based in Boston, Massachusetts, she is responsible for ensuring customer satisfaction and success with Klaviyo's marketing automation platform. Her experience in customer success allows her to effectively address client needs and foster long-term relationships.
Previous Experience at Engageware
Before joining Klaviyo, Kendall worked at Engageware as a Senior Customer Success Manager for 10 months in Portsmouth, New Hampshire. In this position, she focused on enhancing customer engagement and satisfaction, leveraging her skills to support clients in utilizing Engageware's solutions effectively.
Early Career at Buffalo Wild Wings
Kendall began her career in the service industry as a Server at Buffalo Wild Wings in Newington, New Hampshire. She worked there for 11 months from 2015 to 2016, gaining valuable experience in customer service and communication, which later contributed to her roles in customer success.
Education and Expertise
Kendall Sebastian studied at the University of New Hampshire, earning degrees in Spanish Language & Literature and Business Administration with a focus on Marketing from 2012 to 2016. This educational background provided her with a strong foundation in both language skills and business principles, supporting her career in customer success.
Internship Experience at ES3
During her academic career, Kendall completed a Transportation Internship at ES3 from 2013 to 2014. This internship allowed her to gain practical experience in the transportation sector, further developing her professional skills and understanding of business operations.