Laetitia Carre Pistollet Sioud
About Laetitia Carre Pistollet Sioud
Laetitia Carre Pistollet Sioud is a Customer Success Manager at Klaviyo in London, England, with a diverse background in account management and client success across various companies. She holds a Master's degree in Economics and International Trade from La Rochelle Université and has accumulated extensive experience in customer-focused roles since 2015.
Current Role at Klaviyo
Laetitia Carre Pistollet Sioud has been serving as a Customer Success Manager at Klaviyo since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of Klaviyo's marketing automation solutions. Her responsibilities include managing client relationships and providing strategic guidance to help customers achieve their business objectives.
Previous Experience at Mention Me
Prior to her current position, Laetitia worked at Mention Me as a Strategy Manager for eight months in 2021. In this role, she contributed to developing strategies that improved customer engagement and retention. She also held the position of Client Success Manager at Mention Me from 2019 to 2021, where she was responsible for managing client accounts and ensuring their success with the company's referral marketing platform.
Career at MVF
Laetitia has extensive experience at MVF, a company recognized as 2nd in the Sunday Times Best Companies to Work For. She began her tenure as a Junior Account Manager in 2016, progressing to Account Manager and then Senior Account Manager roles by 2018. Her time at MVF spanned over two years, during which she developed skills in account management and client relations.
Educational Background
Laetitia holds a Master's degree in Economics and International Trade from La Rochelle Université, where she studied from 2014 to 2015. She also completed the first year of her Master's degree at the same institution from 2012 to 2013. Additionally, she has international academic experience, having studied Korean Studies and Economics as an exchange student at Sogang University in 2011, and attended Beijing Language and Culture University in 2010.
Early Career and Internships
Laetitia began her career with various roles that provided foundational experience in operations and client success. She worked as an Operations Assistant at Sweaty Betty for one month in 2016 and held a Client Success Manager position at Zipcube for seven months during the same year. Earlier, she completed a Business Development Internship at Zipcube in 2015, gaining valuable insights into business operations and client management.