Leigh Bentson
About Leigh Bentson
Leigh Bentson is a Senior Customer Success Manager at Klaviyo, where she has worked since 2019. She has a diverse professional background, including roles at Wayfair, Criteo, and Macy's, and holds a Bachelor of Arts in Business and Communications from the University of Massachusetts Amherst.
Current Role at Klaviyo
Leigh Bentson serves as a Senior Customer Success Manager at Klaviyo, a position she has held since 2019. In this role, she focuses on enhancing customer satisfaction and driving engagement with Klaviyo's marketing automation platform. Her responsibilities include managing client relationships, providing strategic guidance, and ensuring successful implementation of the company's solutions. Bentson's experience in customer success contributes to her effectiveness in this position.
Previous Experience at Klaviyo
Before becoming a Senior Customer Success Manager, Leigh Bentson worked at Klaviyo as a Customer Success Manager from 2017 to 2019. In this capacity, she developed strong relationships with clients and assisted them in maximizing the value of Klaviyo's services. Her tenure at Klaviyo has equipped her with a deep understanding of customer needs and the company's offerings.
Work History Prior to Klaviyo
Leigh Bentson has a diverse work history prior to her current role at Klaviyo. She was a Business Account Manager at Wayfair for 10 months in 2015-2016, where she managed business accounts and customer relationships. Following that, she worked as an Associate Account Executive at Criteo in Paris for one year. Bentson also held positions at Macy's as a Sales Manager and at the Media Education Foundation as a Marketing Assistant.
Educational Background
Leigh Bentson earned a Bachelor of Arts degree in Business and Communications from the University of Massachusetts Amherst, where she studied from 2010 to 2014. Additionally, she attended Boston Latin School from 2006 to 2010. Bentson has also pursued further education in Web Development at General Assembly, enhancing her technical skills.
Internship Experience
In 2010, Leigh Bentson gained valuable experience as a Global Operations Intern at State Street, where she worked for two months. This internship provided her with insights into global operations and the financial services industry, contributing to her professional development.