Leslie Black
About Leslie Black
Leslie Black is a Billing Specialist with a diverse background in billing and customer advocacy. She has worked for various companies including Fuze, Wayfair LLC, CyberArk, and currently Klaviyo.
Work at Klaviyo
Leslie Black currently holds the position of Billing Specialist at Klaviyo. She began her role in 2022 and has been contributing to the company's billing processes for two years. Klaviyo is known for its marketing automation and email marketing services, and Leslie's expertise in billing supports the financial operations within the organization.
Previous Experience in Billing and Collections
Before joining Klaviyo, Leslie Black worked as a Billing Specialist at CyberArk from 2020 to 2022. Her role involved managing billing processes and ensuring accurate financial transactions. Prior to that, she served as a Billing and Collections Analyst at Fuze from 2016 to 2017, where she focused on billing and collections tasks for one year. This experience has equipped her with valuable skills in financial management.
Customer Advocacy and Support Roles
Leslie Black has a background in customer support and advocacy, having worked at Wayfair LLC. She served as a Partner Help Desk and Customer Advocacy Representative from 2013 to 2015, where she addressed customer inquiries and provided support. Additionally, she worked as an Accounts Receivable Analyst at Wayfair from 2015 to 2016, focusing on accounts receivable processes for eight months.
Education and Expertise
Leslie Black earned her Bachelor's degree in Sociology and Anthropology from Fairfield University, where she studied from 2008 to 2012. This educational background has provided her with a strong foundation in understanding social dynamics and human behavior, which can be beneficial in her roles within billing and customer support.
High School Education
Leslie Black completed her high school education at Weston High School, graduating in 2008. This foundational education set the stage for her further studies and career development in various roles related to billing and customer service.