Luam Mesfun
About Luam Mesfun
Luam Mesfun is a Partner Manager for the DACH region at Klaviyo, where he has worked since 2023. He has a diverse background in customer success and account management, with previous roles at DigitalGenius, Ometria, and AlphaSights.
Work at Klaviyo
Luam Mesfun currently serves as a Partner Manager for the DACH region at Klaviyo. This role began in 2023 and marks a year of involvement with the company. In this position, Mesfun focuses on building and managing partnerships within the DACH market, contributing to Klaviyo's growth and customer engagement strategies.
Previous Experience at DigitalGenius
Prior to joining Klaviyo, Mesfun worked at DigitalGenius in various capacities. From 2017 to 2018, Mesfun served as a Customer Success Manager, followed by a role as EMEA Lead from 2018 to 2019. During this time, Mesfun was based in London and contributed to enhancing customer experiences and managing regional operations.
Career Background
Mesfun's career includes significant experience in client services and customer success. Before DigitalGenius, Mesfun worked at AlphaSights as a Client Service Associate from 2013 to 2015 and later as a Manager of Consulting Accounts from 2016 to 2017. Additionally, Mesfun held a position as a Senior Customer Success Manager at Ometria from 2019 to 2022.
Education and Qualifications
Luam Mesfun holds two Bachelor of Arts degrees. The first was achieved at La Trobe University in 2012. The second degree was obtained from the Cooperative State University of Stuttgart (DHBW) in Business Administration and Management, General, completed in 2013. This educational background supports Mesfun's expertise in management and client relations.
Career Break and Exploration
In 2022, Mesfun took a career break to explore South America for ten months. This experience allowed for personal growth and exploration outside of the professional realm, contributing to a broader perspective on global cultures and markets.