Mark Piana
About Mark Piana
Mark Piana serves as the Lead Product Manager at Klaviyo, where he has worked since 2024. He has extensive experience in product management, particularly in consumer robotics, and has held various roles at Klaviyo and other companies over the past decade.
Work at Klaviyo
Mark Piana has been serving as the Lead Product Manager at Klaviyo since 2024, where he has been responsible for overseeing product development and management. Prior to this role, he worked as a Product Manager from 2020 to 2022 and then as a Senior Product Manager from 2022 to 2024, all based in Boston, Massachusetts. His tenure at Klaviyo has involved significant contributions to product strategy and execution.
Education and Expertise
Mark Piana holds a Master of Business Administration (MBA) from The Tuck School of Business at Dartmouth, where he studied from 2017 to 2019. He also earned an A.B. in Earth and Planetary Sciences from Harvard University, completing his studies from 2007 to 2011. His educational background supports his expertise in product management, particularly in consumer robotics.
Background
Mark Piana has a diverse professional background in product management and analysis. He began his career as an intern at SSR in 2008 and has since held various positions, including roles at RMS, EnerNOC, and iRobot. His experience spans multiple industries, with a focus on product development and data analysis, particularly in consumer robotics.
Achievements in Product Management
During his time at iRobot, Mark Piana oversaw the development of the Terra Robot Mower, managing five sprint teams and coordinating efforts in UX, design research, marketing, and customer care for its launch. He significantly increased the mission completion rate of the Terra Robot Mower by 239%, achieving competitive parity in the market. His contributions have been pivotal in the successful launch of robotic products.
Skills and Interests
Mark Piana possesses strong skills in data analysis, utilizing tools such as Excel, SQL, and Tableau to enhance his product management capabilities. His interests extend beyond his professional life, as he engages in recreational activities such as ice hockey, soccer, hiking, skiing, homebrewing beer, and traveling across five continents.