Matt Weeks
About Matt Weeks
Matt Weeks is the Manager of Professional Services for the APAC region at Klaviyo, specializing in deliverability strategy and customer onboarding in the MarTech industry. He has extensive experience in implementation and customer success roles across various companies, including WooliesX and Expedia Group.
Work at Klaviyo
Matt Weeks serves as the Manager of Professional Services for the APAC region at Klaviyo. He has been in this role since 2023, where he leads the implementation and customer success solution architecture specifically tailored for the APAC market. His responsibilities include developing deliverability strategies and overseeing customer onboarding processes. His expertise in the MarTech industry enhances Klaviyo's service offerings in this region.
Previous Experience in Professional Services
Before joining Klaviyo, Matt Weeks held several positions that contributed to his expertise in professional services. He worked at WooliesX as the Senior Manager for Seller Onboarding and Implementation at Everyday Market from 2021 to 2023. Prior to that, he was with Expedia Group in various roles, including Manager of Implementation for JAPAC and Senior Technical Relationship Manager, where he focused on partner APIs and global lodging solutions.
Education and Expertise
Matt Weeks studied at Cardiff University, where he earned a degree in Political and Economic Science from 2008 to 2011. He also attended Blundell's School. His educational background, combined with his extensive experience in the MarTech industry, particularly in deliverability strategy and customer onboarding, positions him as a knowledgeable professional in his field.
Career Progression
Matt Weeks has a diverse career trajectory that spans multiple roles in the technology and services sectors. He began his career at Reward Gateway as a Product Trainer and Ambassador, later becoming an Implementation Manager. His tenure at Expedia Group included various positions focused on technical relationships and implementation, allowing him to develop a robust skill set in customer success and solution architecture.