Nancy Chen
About Nancy Chen
Nancy Chen is a business operations professional with experience at notable companies including Klaviyo, Google, and McKinsey & Company. She holds a B.S. in Management Science and Political Science from MIT and an MBA from Yale School of Management.
Work at Klaviyo
Nancy Chen currently serves in Business Operations at Klaviyo, a role she has held since 2023. Klaviyo is known for its marketing automation platform that helps businesses engage with customers through personalized email and SMS marketing. In her position, Chen contributes to the operational efficiency and strategic initiatives of the company, leveraging her extensive background in business operations.
Previous Experience at McKinsey & Company
Prior to her role at Klaviyo, Nancy Chen worked as an Associate at McKinsey & Company from 2019 to 2021. During her tenure in the Cleveland/Akron, Ohio area, she was involved in various consulting projects, focusing on improving business processes and strategic planning for clients across different industries.
Experience at Google
From 2021 to 2023, Nancy Chen held a position in Business Operations and Strategy at Google in Cambridge, Massachusetts. In this role, she worked on initiatives aimed at optimizing operational workflows and enhancing strategic decision-making processes within the organization.
Educational Background
Nancy Chen earned her Bachelor of Science degree in Management Science and Political Science from the Massachusetts Institute of Technology (MIT), where she studied from 2009 to 2013. She furthered her education by obtaining a Master of Business Administration (MBA) from Yale School of Management, completing her studies from 2017 to 2019.
Career Development and Internships
Nancy Chen has gained diverse experience through various internships. She interned as a Financial Analyst at Brown Brothers Harriman from 2013 to 2015 and worked as a Strategic Planning Analyst there from 2015 to 2017. Additionally, she completed internships at Amazon as a Senior Product Manager Intern in 2018 and at the United States Senate as a Committee on the Judiciary Intern in 2011.