Natalia W.
About Natalia W.
Natalia W. is a Billing Operations Manager with over seven years of experience in the SaaS industry, currently working at Klaviyo. She has a strong background in billing operations, having previously held similar roles at NinjaOne, and is recognized for her problem-solving skills and ability to adapt to workplace changes.
Work at Klaviyo
Currently, Natalia W. serves as the Billing Operations Manager at Klaviyo, a position she has held since 2021. In this role, she applies her extensive experience in billing operations to enhance the efficiency and effectiveness of the company's financial processes. Her responsibilities include overseeing billing procedures, ensuring accuracy, and collaborating with various departments to streamline operations. Natalia's work contributes to Klaviyo's commitment to providing excellent service in the SaaS industry.
Previous Experience at NinjaOne
Natalia W. has a significant history with NinjaOne, where she held multiple roles. She began as an Executive Assistant for five months in 2016, followed by a year as Billing Operations Lead from 2016 to 2017. Subsequently, she served as the Billing Operations Manager from 2017 to 2021, accumulating four years of experience in this capacity. Her time at NinjaOne allowed her to develop skills in billing processes and operations management within a fast-paced environment.
Background in the SaaS Industry
With over seven years of experience in the SaaS industry, Natalia W. specializes in high-paced, global environments. Her career has been marked by her ability to adapt to changes and manage time effectively. This background equips her with the knowledge and skills necessary to navigate the complexities of billing operations in a technology-driven landscape.
Education and Expertise
Natalia W. earned her Bachelor's degree in Biology from San Francisco State University, where she studied from 2007 to 2015. This educational background provides her with a strong analytical foundation, which she applies in her professional roles. Her expertise includes strategic problem-solving and relationship management, with a focus on collaboration across departments.
Experience in Hospitality
Before her career in the SaaS industry, Natalia W. worked as a bartender at The Cliff House from 2013 to 2019. This six-year experience in hospitality helped her develop strong interpersonal skills and the ability to manage multiple tasks effectively in a dynamic environment.