Nate Schimmoller
About Nate Schimmoller
Nate Schimmoller is the Manager of Customer Success Analytics at Klaviyo, where he has led the implementation of machine learning models to analyze survey data. He previously held roles at LogMeIn and Citrix, focusing on analytics and operations.
Work at Klaviyo
Nate Schimmoller has been serving as the Manager of Customer Success Analytics at Klaviyo since 2021. In this role, he leads initiatives focused on enhancing customer experience through data-driven insights. He has implemented a supervised machine learning model to detect unexpected changes in survey respondents' behavior, which aids in understanding customer sentiment and engagement. His work contributes to the overall strategy of improving customer success metrics and ensuring clients derive maximum value from Klaviyo's services.
Previous Experience at LogMeIn
Before joining Klaviyo, Nate Schimmoller worked at LogMeIn as an Analytics Manager from 2018 to 2021. During his tenure, he focused on leveraging analytics to drive business decisions and improve customer outcomes. His experience at LogMeIn provided him with a solid foundation in analytics and customer success strategies, which he has carried into his current role.
Background in Operations at Citrix
Nate Schimmoller held the position of Senior Operations Analyst at Citrix from 2014 to 2018. In this role, he was responsible for analyzing operational data and providing insights that supported business processes. His experience at Citrix helped him develop a strong analytical skill set that he has applied in subsequent roles.
Education and Expertise
Nate Schimmoller earned a Bachelor's Degree in Marketing from Penn State University, where he studied from 2011 to 2015. His academic background in marketing has equipped him with the knowledge to understand customer behavior and market trends, which is essential for his roles in analytics and customer success.
Leadership in Penn State Marketing Association
During his time at Penn State University, Nate Schimmoller served as the Vice President of Philanthropy for the Penn State Marketing Association from 2014 to 2015. In this leadership role, he was involved in organizing philanthropic events and initiatives, demonstrating his commitment to community engagement and leadership development.