Nicholas Schnitzler
About Nicholas Schnitzler
Nicholas Schnitzler is a Manager of Customer Success at Klaviyo, where he has worked since 2020. He has a diverse background in customer success roles at Gartner and experience in project management at Skaled.
Current Role at Klaviyo
Nicholas Schnitzler serves as the Manager of Customer Success at Klaviyo, a position he has held since 2020. In this role, he is responsible for overseeing customer success initiatives, ensuring that clients achieve their desired outcomes while using Klaviyo's services. His tenure at Klaviyo spans four years, during which he has contributed to enhancing customer relationships and driving product adoption.
Previous Experience at Gartner
Prior to his current role, Nicholas Schnitzler worked at Gartner in various capacities. He served as a Customer Success Manager from 2015 to 2017, followed by a promotion to Manager, Customer Success, from 2017 to 2019. He then advanced to the role of Senior Manager, Customer Success, in 2019, where he worked until 2020. His experience at Gartner included managing customer relationships and leading success strategies across different locations, including London and Greater New York City.
Experience at Yelp and Skaled
Nicholas Schnitzler began his career as an Account Executive at Yelp, where he worked for one year from 2013 to 2014 in the Greater New York City Area. He then transitioned to Skaled as a Project Manager for a nine-month period in 2014 to 2015. These roles provided him with foundational experience in customer engagement and project management, contributing to his expertise in customer success.
Educational Background
Nicholas Schnitzler earned his Bachelor of Arts (B.A.) degree from Miami University. His studies took place from 2008 to 2012, providing him with a solid educational foundation that supports his career in customer success and management.