Olivia De Preter
About Olivia De Preter
Olivia De Preter is a Manager of Customer Success at Klaviyo, with a strong background in customer success roles at Talkable. She holds an MBA from Vanderbilt University and has experience in content marketing and social media strategy.
Current Role at Klaviyo
Olivia De Preter serves as the Manager of Customer Success at Klaviyo, a position she has held since 2022. In this role, she is responsible for overseeing customer success initiatives and ensuring that clients achieve their desired outcomes using Klaviyo's services. Her expertise in customer success is integral to enhancing client relationships and driving customer satisfaction.
Previous Experience at Talkable
Olivia De Preter has extensive experience at Talkable, where she held multiple roles. She began as a Customer Success Manager from 2017 to 2019, then advanced to Head of Customer Success from 2020 to 2022. She briefly served as the VP of Customer Success in 2022 for three months. Her tenure at Talkable spanned various aspects of customer success management, contributing to the company's client engagement strategies.
Educational Background
Olivia De Preter earned her Master of Business Administration (M.B.A.) from Vanderbilt University - Owen Graduate School of Management, specializing in Marketing and Strategy from 2015 to 2017. Prior to that, she completed her Bachelor of Arts in Communication at Denison University from 2006 to 2010. She also studied Media Studies at Victoria University of Wellington.
Early Career Experience
Olivia De Preter began her career in marketing and content strategy. She worked as an Associate Content Strategist at Momentum Worldwide from 2013 to 2015. She also held roles such as Social Media Marketing Manager at M80 from 2012 to 2013, and she gained early experience as a Fashion PR Intern at Maguire Steele in 2010. These positions provided her with foundational skills in marketing and customer engagement.
Internship Experience
In addition to her professional roles, Olivia De Preter completed several internships that contributed to her skill set. Notably, she was a Content Marketing MBA Intern at Hulu in 2016 for two months. She also interned at JG Black Book from 2011 to 2012 and gained experience in various marketing roles early in her career.