Pratiksha Katwar
About Pratiksha Katwar
Pratiksha Katwar is a Senior Product Expert at Klaviyo, where she has worked since 2021. With a strong background in psychology and user experience design, she combines her expertise in business analysis and software support to enhance product development.
Work at Klaviyo
Pratiksha Katwar has been employed at Klaviyo as a Senior Product Expert since 2022. In this role, she leverages her expertise in business analysis and user experience design to enhance product offerings. Her tenure at Klaviyo has allowed her to contribute significantly to product development and user support initiatives, drawing on her diverse background in psychology and technology.
Education and Expertise
Pratiksha holds multiple degrees in psychology, including a Master of Science in Counseling Psychology and Psychotherapy from Kuvempu University, and a Master of Science in Clinical and Counseling Psychology from SDM College. She also earned a Bachelor of Arts in Psychology, Education, and Sociology from Karnataka State Open University. In addition to her psychology background, she studied User Experience Design at General Assembly, becoming a certified UX Designer, which complements her skills in product expertise.
Background
Before joining Klaviyo, Pratiksha worked at BCforward as an Operations/Senior Product Support Analyst for Google Pay API from 2018 to 2021. Her previous experience includes a role as a Psychologist at Orchids The International School in Bangalore, India, where she worked for nine months in 2014-2015. This diverse professional background has equipped her with a multifaceted skill set in both technology and psychology.
Professional Experience
Pratiksha has accumulated extensive experience in various roles throughout her career. Her position at BCforward involved supporting Google Pay API, where she developed skills in operations and product support. Her earlier role as a Psychologist provided her with insights into user behavior, which she applies in her current work at Klaviyo. This combination of experiences informs her approach to product development and user engagement.
Certifications and Skills
In addition to her academic qualifications, Pratiksha is a certified UX Designer. This certification enhances her ability to create user-centered products and improve user experiences. Her expertise in business analysis, software testing, and user support further solidifies her capabilities in the tech industry, making her a valuable asset in her current role.