Rebecca Roberts
About Rebecca Roberts
Rebecca Roberts is the Manager of Customer Success Onboarding for EMEA at Klaviyo, where she has worked since 2021. She has a background in digital marketing and has held various roles at companies such as dotdigital and BeautyDept.
Current Role at Klaviyo
Rebecca Roberts serves as the Manager of Customer Success Onboarding for the EMEA region at Klaviyo. She has held this position since 2021 and has accumulated three years of experience in this role. Her responsibilities include overseeing onboarding processes and ensuring customer success across the EMEA market. This role builds on her previous experience at Klaviyo, where she advanced through various positions in the onboarding team.
Previous Experience at Klaviyo
Prior to her current role, Rebecca held multiple positions at Klaviyo. She worked as an Onboarding Team Lead for the EMEA region for five months in 2021 and as a Senior Onboarding Specialist for eleven months from 2020 to 2021. Her progression within the company highlights her expertise in customer onboarding and her ability to lead teams effectively.
Experience at dotdigital
Rebecca worked at dotdigital from 2017 to 2020, where she held several roles. Initially, she was a Digital Marketing Specialist for six months in 2017. She then progressed to Senior Digital Marketing Specialist for ten months in 2018. Following that, she served as the Onboarding & Managed Services Team Lead for two years until 2020. Her time at dotdigital contributed to her skills in digital marketing and customer onboarding.
Founding Locks of London
Rebecca is the founder of Locks of London, a position she has held since 2016. Located in Surrey, she has been involved in the establishment and growth of the company for eight years. This entrepreneurial experience complements her background in customer success and marketing.
Educational Background
Rebecca studied at the University of Surrey, where she earned a BA Hons in Music Business & Innovation from 2013 to 2015. Prior to that, she attended Rosebery from 2006 to 2013. Her educational background in marketing and business has provided a foundation for her career in customer success and digital marketing.