Rishabh Gupta
About Rishabh Gupta
Rishabh Gupta is a Manager of Operations Analytics and Reporting in the Customer Success department at Klaviyo, where he has worked since 2023. He has extensive experience in the information technology and services industry, having held various managerial roles at Recorded Future and other companies.
Work at Klaviyo
Rishabh Gupta currently holds the position of Manager, Operations Analytics and Reporting, Customer Success at Klaviyo. He has been with the company since 2023, contributing to the customer success department for a duration of 9 months. In this role, he focuses on operations analytics and reporting, leveraging his expertise to enhance customer experiences.
Previous Experience at Recorded Future
Prior to joining Klaviyo, Rishabh Gupta worked at Recorded Future for a total of 2 years, from 2020 to 2022. He served as Manager of the VoC Program and later transitioned to Senior Manager of Client Insights and Systems. His tenure included a role as Manager of Client Insights and Systems for 3 months and as Manager of Client Insights and Analytics for 7 months in 2022.
Education and Expertise
Rishabh Gupta earned a Master’s Degree in Business Management from Harvard University, completing his studies in the Extension School from 2015 to 2018. He also holds a Bachelor of Science degree in Biology, graduating Cum Laude from Framingham State University in 2013. His educational background complements his expertise in the SAAS and retail industries, with a focus on teamwork and leadership.
Career Background
Rishabh Gupta has a diverse career spanning various roles in the information technology and services industry. He began his career at Apple, where he held multiple positions, including Specialist, Genius, and Apple Store Leader Program Associate. He also worked at Datto, Inc. as a VoC Analyst and Sales Engineer, and he has experience as an Individual Researcher at Brandeis University.