Sharlyne Rios
About Sharlyne Rios
Sharlyne Rios is a Customer Education Specialist at Klaviyo, where she has worked since 2022. With a Bachelor's degree in International Business from Indiana University of Pennsylvania, she has over 8 years of experience in marketing and content creation focused on social development and activism.
Work at Klaviyo
Sharlyne Rios has been employed at Klaviyo as a Customer Education Specialist since 2022. In this role, she focuses on producing written and video content that supports customer growth. Her work is aimed at enhancing customer understanding and engagement with Klaviyo's services. Rios leverages her extensive experience in marketing and storytelling to create educational materials that align with the company's objectives.
Education and Expertise
Sharlyne Rios earned her Bachelor's degree in International Business from Indiana University of Pennsylvania, where she studied from 2011 to 2015. This educational background has equipped her with a comprehensive understanding of global business practices. Rios has over eight years of experience in marketing, storytelling, and video production, with a particular focus on social development and community engagement.
Background
Prior to her role at Klaviyo, Sharlyne Rios worked as a Community School Director at Communities In Schools Pennsylvania from 2020 to 2022. In this position, she was responsible for overseeing programs that support students and families, emphasizing the importance of community involvement in education. Rios has a background in media and communications, with a focus on social activism, which informs her approach to customer education.
Achievements
Sharlyne Rios specializes in creating content that supports public education, human rights, and social justice initiatives. Her work in marketing and video production has contributed to various projects aimed at fostering community awareness and engagement. Rios's commitment to these causes is evident in her professional endeavors, particularly in her current role at Klaviyo.