Stephanie Chang
About Stephanie Chang
Stephanie Chang serves as the Senior Vice President of Go-To-Market Strategy and Operations at Klaviyo, bringing over 20 years of operational experience. Her career includes leadership roles at Salesforce Marketing Cloud, Splunk, and Okta, where she focused on data intelligence and scalable operational processes.
Current Role at Klaviyo
Stephanie Chang serves as the Senior Vice President of Go-To-Market (GTM) Strategy and Operations at Klaviyo. She has held this position since 2023, contributing to the company's strategic initiatives and operational frameworks. Her role focuses on optimizing GTM strategies to enhance business performance and drive growth.
Previous Experience at Salesforce Marketing Cloud
Stephanie Chang worked at Salesforce Marketing Cloud in various roles from 2011 to 2016. She began as a Senior Manager of Radian6 Sales Strategy, then progressed to Director of Sales and CFL Strategy. Her final position at Salesforce Marketing Cloud was Senior Director of Worldwide Sales Strategy. During her tenure, she focused on sales strategy and operational effectiveness.
Experience at Splunk and Okta, Inc.
From 2016 to 2023, Stephanie Chang held significant roles at Splunk and Okta, Inc. She was Vice President of GTM Strategy and Operations at Splunk for five years. Following that, she served as Senior Vice President of GTM Strategy and Operations at Okta, Inc. for two years. In these positions, she emphasized data-driven strategies and operational excellence.
Educational Background
Stephanie Chang earned her Bachelor of Science degree in Computer Science and Electrical Engineering from the Massachusetts Institute of Technology (MIT) from 2000 to 2003. She later obtained her Master of Business Administration (MBA) from the Northwestern University Kellogg School of Management between 2006 and 2008. Her education laid the foundation for her expertise in technology and business operations.
Specialization and Expertise
Stephanie Chang specializes in creating scalable operational metrics, processes, policies, and infrastructure. Her focus is on enhancing productivity across organizations. With 20 years of operational experience, she has a proven track record in accelerating transformational growth through innovative approaches and programs across various routes to market.