Theo Milki
About Theo Milki
Theo Milki is an Onboarding Specialist currently working at Klaviyo in London. He has a diverse background in marketing and customer success, with previous roles at Hootsuite, SoPost, and Exeter Entrepreneurs.
Work at Klaviyo
Theo Milki currently serves as an Onboarding Specialist at Klaviyo, a role he has held since 2024. In this position, he is responsible for guiding new clients through the onboarding process, ensuring they understand the platform's functionalities and can effectively leverage its tools for their marketing needs. His experience in customer success and onboarding roles contributes to his effectiveness in this position.
Previous Experience at Hootsuite
Theo Milki worked at Hootsuite in various capacities, including as a Business Value Analyst from 2021 to 2022 and as a Senior Business Value Analyst for five months in 2022. In these roles, he focused on analyzing customer data to drive value and improve user experience. His time at Hootsuite provided him with insights into social media management and analytics.
Customer Success Management at SoPost
From 2022 to 2024, Theo Milki held the position of Customer Success Manager at SoPost. In this role, he was responsible for ensuring customer satisfaction and retention by providing support and guidance to clients. His work involved developing strategies to enhance customer engagement and optimize the use of SoPost's services.
Educational Background
Theo Milki has a diverse educational background. He earned a Bachelor's Degree in Management with Marketing and European Study from the University of Exeter, where he also gained proficiency in Italian. Additionally, he participated in an Exchange Program at Università Bocconi, focusing on Digital Marketing and Product Development. His foundational education includes an Economic Baccalaureat with a specialization in Mathematics from Lycée Français Charles de Gaulle de Londres.
Marketing and Internship Experience
Theo Milki has accumulated significant experience in marketing and internships. He served as Head of Marketing at Exeter Entrepreneurs for one year and worked as a Digital Marketing & Growth Hacker at MyMiniFactory for four months in 2019. His internship experiences include a role at SPROUT PICTURES (TV) LIMITED in film and television production and a Social Media Marketing Internship at FutbolMarkt.com.