Tim Fitzpatrick
About Tim Fitzpatrick
Tim Fitzpatrick is the Director of Planning and Strategy at Klaviyo, where he has worked since 2023. He has extensive experience in analytics and customer success operations, having previously held various positions at Liberty Mutual Insurance and Klaviyo.
Current Role at Klaviyo
Tim Fitzpatrick serves as the Director of Planning and Strategy at Klaviyo, a position he has held since 2023. He is based in Boston, Massachusetts. In this role, he focuses on developing strategic initiatives that align with the company's growth objectives and operational efficiency.
Previous Experience at Klaviyo
Prior to his current role, Tim Fitzpatrick worked at Klaviyo as the Director of Customer Success Operations from 2021 to 2023. During his tenure, he was responsible for enhancing customer engagement and operational processes to improve overall customer satisfaction.
Career at Liberty Mutual Insurance
Tim Fitzpatrick had a significant career at Liberty Mutual Insurance, where he held various positions from 2004 to 2021. His roles included Director II of Analytics in Distribution Insights, where he worked from 2016 to 2021, and Manager of Special Projects in Distribution Insights from 2013 to 2015. He progressed through several analytical and managerial roles, contributing to the company's data-driven decision-making.
Educational Background
Tim Fitzpatrick earned his Master of Business Administration (MBA) from Bentley University's McCallum Graduate School of Business, specializing in Management of Operations and Technology, from 2008 to 2010. He also holds a Bachelor of Business Administration (B.B.A.) in Corporate Finance from the Isenberg School of Management at UMass Amherst, where he studied from 2000 to 2004.