Yarimee Gutierrez
About Yarimee Gutierrez
Yarimee Gutierrez is the Manager of the Customer Success Team at Klaviyo, where she has worked since 2022. With a background in organizational development and extensive experience in customer success roles, she advocates for a strengths-based approach to enhance organizational efficiency.
Current Role at Klaviyo
Yarimee Gutierrez serves as the Manager of the Customer Success Team at Klaviyo, a position she has held since 2022. In this role, she oversees the customer success initiatives, ensuring that clients receive optimal support and guidance. Her leadership is directed towards enhancing customer relationships and driving satisfaction within the Boston, Massachusetts office.
Previous Experience at Klaviyo
Prior to her current role, Yarimee Gutierrez worked at Klaviyo in various capacities. She served as a Customer Success Manager for the Mid Market and Enterprise segments from 2018 to 2022, and as a Senior Account Manager from 2016 to 2018. Her tenure at Klaviyo has contributed to her extensive knowledge of customer engagement and account management strategies.
Experience at Harvard Pilgrim Health Care Foundation
Yarimee Gutierrez worked at the Harvard Pilgrim Health Care Foundation as an Organizational Development Project from 2013 to 2014. During her time there, she focused on enhancing organizational effectiveness and development initiatives within the Wellesley, Massachusetts area.
Educational Background
Yarimee Gutierrez holds a Master’s Degree in Industrial and Organizational Psychology from William James College, which she completed in 2013. She also earned a Bachelor of Arts degree in Spanish and Political Science from Bryn Mawr College in 2005. Her educational background supports her expertise in organizational development and team dynamics.
Expertise in Organizational Development
Yarimee Gutierrez has extensive experience in organizational and team development, with a focus on both the US and African markets. She advocates for a strengths-based approach and employs mindfulness techniques in leadership development. Her specialization includes diversity and inclusion, qualitative assessment, and process consultation.