Vangala Dilip Reddy
About Vangala Dilip Reddy
Vangala Dilip Reddy is an Associate Manager of Customer Success with a background in Information Technology. He has held various roles in customer success across multiple companies, demonstrating expertise in enhancing customer satisfaction and team training.
Work at KloudGin
Vangala Dilip Reddy currently holds the position of Associate Manager in Customer Success at KloudGin. He has been with the company since 2022, contributing to the development and implementation of customer service strategies that enhance customer satisfaction and loyalty. His role involves overseeing customer success initiatives and ensuring that clients receive optimal support and service.
Previous Experience in Customer Success
Prior to his current role, Vangala Dilip Reddy worked at ManpowerGroup as Implementation/Project Head in Customer Success from 2020 to 2022. He also served as Assistant Manager-Customer Success at CropIn Technology for 10 months in 2019. His experience includes working as a Customer Success Engineer at OptCulture from 2017 to 2019 and as a System Administrator at KernelSphere Technologies Pvt Ltd from 2016 to 2017.
Education and Expertise
Vangala Dilip Reddy earned a Bachelor’s Degree in Information Technology from Vaagdevi College of Engineering, where he studied from 2011 to 2015. His educational background provides a strong foundation for his roles in customer success and technology-driven environments.
Background in Customer Service
Vangala Dilip Reddy has extensive experience in customer service, focusing on meeting and exceeding customer expectations. He has developed skills in training teams to enhance morale and self-confidence, which are essential for success in customer service roles. His track record includes positioning companies for improved marketability through effective customer service strategies.