Gaurav Sharma
About Gaurav Sharma
Gaurav Sharma is a Technical Services Manager at Kloves Inc. and KlovesLab with extensive experience in ServiceNow applications and solution architecture.
Work at KlovesLab
Gaurav Sharma currently holds the position of Technical Services Manager at KlovesLab, where he has been employed since 2021. His role involves overseeing technical services and ensuring effective solutions are delivered to clients. He has also served as a Senior Solutions Architect at KlovesLab since 2019, contributing to the design and implementation of various technical solutions.
Previous Experience
Before joining KlovesLab, Gaurav Sharma worked at Kloves Inc. as a Senior Solutions Consultant from 2019. He has a diverse background in technology, having served as a Solutions Architect at HGC Technologies for one year and as an Infra Dev Specialist at Cognizant for one year in the Netherlands. His earlier roles include working as a ServiceNow Consultant at Interra Information Technologies and as a Senior Software Development Engineer at SynapseIndia.
Education and Expertise
Gaurav Sharma earned a Master of Computer Applications (MCA) degree from Kurukshetra University, where he studied Computer Programming and Specific Applications from 2008 to 2011. His educational background supports his extensive experience in technical roles, particularly in ServiceNow and software development.
Technical Skills and Contributions
Gaurav Sharma has significant expertise in solution architecture and implementation, particularly with ServiceNow. He has been involved in the architecture and implementation of over five ServiceNow Store applications and has managed interface management with third-party vendors. His experience includes implementing more than 80 Service Portals with advanced responsive layouts and participating in ServiceNow yearly upgrades from Eureka to Rome.
Collaboration and Project Management
Gaurav Sharma has extensive experience working in a multivendor environment and collaborating with geographically distributed teams. He has participated in proposal evaluations and formalized responses to RFP/RFI for process consulting, showcasing his ability to manage complex projects and client interactions effectively.