Ganesh Mp
About Ganesh Mp
Ganesh Mp is a Team Lead with over three years of experience in sales, support, and collections roles, currently working at Klub in Bengaluru, Karnataka, India. He has previously held positions at Shadowfax, BlackBuck, and Ola, and possesses strong skills in data analysis and customer onboarding strategies.
Current Role at Klub
Ganesh Mp currently serves as a Team Lead at Klub, a position he has held since 2023. In this role, he is responsible for overseeing team performance and implementing strategies to enhance operational efficiency. His tenure at Klub has been marked by a focus on customer onboarding and retention strategies, particularly within the logistics and fintech sectors.
Previous Experience at Shadowfax
Ganesh Mp worked at Shadowfax as a Customer Service Associate for seven months in 2021. During his time in this role, he contributed to customer support operations in Bengaluru, Karnataka, India. His experience at Shadowfax provided him with foundational skills in customer service and support.
Professional Background in Sales and Support
Ganesh Mp has over three years of experience in sales, support, and collections roles. He previously worked at BlackBuck (Zinka Logistics Solutions Pvt. Ltd.) as a Telesales Executive from 2019 to 2020, where he developed skills in customer engagement and sales strategies. Additionally, he served as a Collection Executive at Ola from 2021 to 2023, further enhancing his expertise in customer relations.
Educational Background
Ganesh Mp studied at SPSS PU Science College in Davangere, where he completed his Pre University education in PCMB from 2013 to 2015. He later attended JAIN Institute of Technology, Davangere, earning a Bachelor of Engineering (BE) in Electrical and Electronics Engineering from 2015 to 2019. His educational background has provided him with a strong foundation in technical and analytical skills.
Technical Skills and Proficiencies
Ganesh Mp is proficient in various tools and technologies essential for data analysis and presentations. He has experience using Excel, Google Sheets, Basic SQL, and PowerPoint. These skills support his role in data-driven decision-making and enhance his contributions to team projects.