Tilly Smith
About Tilly Smith
Tilly Smith serves as the Head of Sales at Knotel, where she leads the UK team and focuses on expanding the company's portfolio. With a strong background in sales and hospitality management, she has held various roles at The Office Group and has a solid educational foundation in neuroscience and biomedical sciences.
Current Role at Knotel
Tilly Smith serves as the Head of Sales at Knotel, a position she has held since 2022. In this role, she leads the UK team and portfolio, focusing on the opening of new buildings and creatively increasing occupancy rates. Her responsibilities include developing sales strategies and enhancing customer relationships to drive business growth.
Previous Experience at TOG
Before joining Knotel, Tilly Smith worked at The Office Group (TOG) in various sales roles. She started as a Sales Executive from 2016 to 2017, then progressed to Area Sales Manager from 2017 to 2018. She continued her career at TOG as New Buildings Sales Manager from 2019 to 2021 and later served as Portfolio Lead from 2021 to 2022. Her experience at TOG provided her with a solid foundation in sales and customer relationship management.
Background in Hospitality Management
Tilly Smith has a background in hospitality management, having worked as a Bar Manager at Red's True Barbecue from 2015 to 2016. This experience has complemented her sales expertise, allowing her to understand customer service dynamics and enhance her sales strategies.
Education and Expertise
Tilly Smith holds a Master of Science (MSc) in Neuroscience from King's College London, which she completed from 2014 to 2015. She also earned a Bachelor of Science (BSc) in Biomedical Sciences from Northumbria University between 2011 and 2014. Her educational background supports her analytical skills and understanding of complex systems, which are beneficial in her sales role.
Skills in Sales and Training
Tilly possesses skills in Customer Relationship Management (CRM) and Sales Force, which enhance her sales strategy capabilities. She is also involved in upskilling and training both her team and the wider staff at Knotel, demonstrating her commitment to professional development and team growth.