Paige Lilly
About Paige Lilly
Paige Lilly is a Senior Client Success Manager at Kochava, where she has worked since 2019, providing tailored technical support to clients. She has a background in customer service and account management, having previously held positions at Starbucks, Kaiser Permanente, and Providence Health & Services.
Work at Kochava
Paige Lilly has served as a Senior Client Success Manager at Kochava since 2019. In this role, she provides tailored technical support to clients, accommodating varying levels of technical expertise. Her focus is on ensuring client success with Kochava's services. Additionally, she has played a key role in fostering cross-departmental collaboration, which has led to improved internal reporting and communication within the organization.
Previous Experience
Before joining Kochava, Paige Lilly worked in several roles that contributed to her expertise in client support and management. She was a Shift Supervisor at Starbucks from 2011 to 2013 in Gresham, OR. Following that, she worked as a Customer Support Specialist at Providence Health & Services for nine months in 2014. From 2014 to 2019, she served as a Sales and Account Management Support Specialist at Kaiser Permanente in Clackamas, OR.
Education and Expertise
Paige Lilly studied Business Administration and Management at Mt. Hood Community College from 2011 to 2014, earning a degree in the field. She also attended Western Oregon University for one year from 2009 to 2010. Her educational background has equipped her with the skills necessary for her roles in client success and support.
Background
Paige Lilly has a diverse professional background that spans various industries, including healthcare and retail. Her early career included roles in customer support and management, which laid the foundation for her current position at Kochava. Her experience in both technical and client-facing roles has contributed to her ability to effectively support clients in her current role.