Patrick Hurley
About Patrick Hurley
Patrick Hurley serves as the Senior Manager of Product Operations at Kochava, where he has worked since 2022. He holds a Bachelor's Degree in Business Administration and Management from the University of Massachusetts, Amherst, and has extensive experience in client success and operations roles at both Kochava and Wayfair.
Current Role at Kochava
Patrick Hurley serves as the Senior Manager of Product Operations at Kochava, a position he has held since 2022. In this role, he is responsible for overseeing product operations and ensuring efficient processes within the organization. His experience in client success and operations management contributes to his effectiveness in this position. Kochava is located in Sandpoint, Idaho, where Hurley continues to develop strategies that enhance product performance and client satisfaction.
Previous Experience at Kochava
Prior to his current role, Patrick Hurley held several positions at Kochava. He worked as a Client Success Manager from 2018 to 2019 and then transitioned to Manager of Client Success for a brief period in 2022. Additionally, he served as Lead Client Success Manager from 2019 to 2022. His progression through these roles highlights his expertise in client relations and operational management within the company.
Career at Wayfair
Patrick Hurley has extensive experience at Wayfair, where he held multiple roles over several years. His positions included Supplier Account Operations, Supplier Performance Manager, Transportation Senior Specialist, Data Compliance Manager, Email Customer Service Manager, and Customer Service Representative. His tenure at Wayfair spanned from 2010 to 2016, providing him with a solid foundation in operations and customer service management.
Educational Background
Patrick Hurley studied at the University of Massachusetts, Amherst, where he earned a Bachelor's Degree in Business Administration and Management with a focus on Meeting and Event Planning. His studies took place from 2001 to 2007. Additionally, he completed his high school education at Berwick Academy, graduating in 2001. This educational background has equipped him with essential skills for his roles in product operations and client success.